TurboTax has tricked military service members to pay to use the filing software by creating and promoting a 'military discount' and by making the free version hard to find when many service members are in fact eligible to use the software for free. Īs part of an agreement with the IRS Free File program, TurboTax allowed individuals making less than $39,000 a year to use a free version of TurboTax a 2019 ProPublica investigation revealed that TurboTax deliberately made this version hard to find, even through search engines, and that it deceptively steered individuals who search for the free version to TurboTax versions that cost money to use. Intuit is under investigation by multiple state attorneys general, as well as New York's Department of Financial Services. Intuit, the maker of TurboTax, has lobbied extensively against the Internal Revenue Service (IRS) creating its own online system of tax filing like those that exist in most other wealthy countries. The company has been subject of controversy over its political influence and deceptive business practices.

Chipman of Chipsoft in 1984 and was sold to Intuit in 1993. TurboTax is a market leader in its product segment, competing with H&R Block Tax Software and TaxAct. TurboTax is a software package for preparation of American income tax returns, produced by Intuit. Intuit Consumer Tax Group headquarters in San Diego (where TurboTax is developed)

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